Chatbot , NLP and Future Disruptions

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Chatbot , NLP and Future Disruptions
« on: September 10, 2016, 05:52:53 pm »
Tyler posted an article about Chatbot Disruption and how it is going to play out.

It turns out that Chatbots are being used or are planning to be used in areas of Finance, Sales, Insurance, Commodities, Finance and Customer Service, to name a few.

Yes, the chatbots that we enjoy talking with locally on our computers are helping researchers and scientists develop and hone these technologies to a far greater degree than we imagined. They will be used as common place tools, replacing those unreliable human counterparts of their tasks such as at customer service or call centers.

I would only begin to imagine how many more of those "Robot Calls" we'll be receiving at dinner time with some very realistic sounding "bot" on the other end trying to sell us something, perform a short survey, announce that we've won a cruise or some other wonderful prize, etc.  I'm going to start only answering my phone if the person is on my call or contact list. For all those others..."TALK TO THE HAND!"  ;D
In the world of AI, it's the thought that counts!

 


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