[Tyler]

The impact of machine learning on the customer experience
16 January 2017, 2:50 pm

       

[Machine learning] has exciting potential to put an end to the bland and sometimes ineffective customer experiences that many retailers are delivering to their customers.

By harnessing machine-learning, businesses can revolutionize the way we engage with their store or use their service. And forget product recommendations as we know them today, this takes us into the realms of hyper-personal, sophisticated shopping experiences.

VentureBeatLink

Source: AI in the News

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