What happened to Watson?

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WriterOfMinds

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What happened to Watson?
« on: July 16, 2021, 01:55:50 pm »
IBM's Watson was much lauded when it performed at Jeopardy, but where is it today? https://www.nytimes.com/2021/07/16/technology/what-ever-happened-to-ibms-watson.html

TL;DR: They were hoping to use it for ambitious things like fighting cancer. Instead, it's become yet another customer service chatbot. But it does about as well at NLP as the more recent big names like Google.

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infurl

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Re: What happened to Watson?
« Reply #1 on: July 16, 2021, 10:11:01 pm »
It hasn't led to the revolution that IBM was originally predicting, but after a lot of expensive trial and error, Watson does seem to be finding success making incremental improvements to business practices. As they say towards the end of the article, Watson technology helps with the little things so humans can focus on the big things.

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HS

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Re: What happened to Watson?
« Reply #2 on: July 18, 2021, 03:27:45 am »
I thought this section of the ''Comparison with human players'' on Watson's Wikipedia article seemed to present a clue.

Quote
Watson's basic working principle is to parse keywords in a clue while searching for related terms as responses. This gives Watson some advantages and disadvantages compared with human Jeopardy! players. Watson has deficiencies in understanding the contexts of the clues. As a result, human players usually generate responses faster than Watson, especially to short clues.

It may be difficult for a natural language processor to work with big concepts because the meanings of words relative to each other exist in a limited way. I think numbers have been so successful in modeling natural processes because that's a system with obvious internal relativity. The state of ''8'' relative to ''3'' is self evident. This can be mapped to any natural phenomenon exhibiting a similar difference relative to itself.

We may lack adequate contextual understanding with words alone because they don't intrinsically show how they relate to other words. A word is not designed to be a useful representation of reality, a symbol like a word is supposed to represent a useful representation of reality.

Maybe an NLP could be mapped to numerical representations of the natural phenomena which the language represents. Then words could be compared to each other based on the underlying math.