[claude2]

WhoCrashed, analysis tool blue screens. (Free, by Microsoft-Answer)

Here was the moment the technician, microsoft-answer, give me the link for an analyzer, cause a blue screen crash.

I recommend this tool to all!
Here is the analysis of my crash, September 13, 2012, last

Link french download (english version) http://www.forum-seven.com/whocrashed-outil-danalyse-des-ecrans-bleus-996
Link Official Website download: http://www.resplendence.com/downloads

analysis of my crash:

System Information (local)
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computer name: PC-DE-CLAUDE
windows version: Windows Vista , 6.0, build: 6000
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 3219849216 total
VM: 2147352576, free: 2015399936



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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Thu 13/09/2012 19:42:16 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini091312-02.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xD7FB8)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0x51520C24, 0xFFFFFFFF8E04D624, 0xFFFFFFFF8E04D320)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 162.40
company: NVIDIA Corporation
description: NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 162.40
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 162.40 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M




On Thu 13/09/2012 19:42:16 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt!KeBugCheckEx+0x1E)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0x51520C24, 0xFFFFFFFF8E04D624, 0xFFFFFFFF8E04D320)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe SYSTEM_THREAD_EXCEPTION_NOT_HANDLED




On Thu 13/09/2012 19:25:42 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini091312-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x156116)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8DC1B116, 0xFFFFFFFF8E27F6C4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 162.40
company: NVIDIA Corporation
description: NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 162.40
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 162.40 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M





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Conclusion
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3 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

nvlddmkm.sys (NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 162.40 , NVIDIA Corporation)

ntkrpamp.exe

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

[claude2]

Now I know, really, the cause of the crash. It is reassuring to know with precision. A tool, very useful!

[claude2]

This are the technician at your service, for each country, Microsoft Windows, at your disposal.

[claude2]

My problem is just an update, but you can also check out of curiosity, to know the health of your computer.

[Data]

I regularly use this program to help me diagnose blue screens of death or BSOD although it’s a handy tool it normally gives me the wrong advice.

For me BSOD are normally a sign of dying hardware or a sign that one of the components in the PC has got dirty and needs removing, cleaning and putting back in.

If software is causes the BSOD its normally a bad driver, I can’t recall ever fixing a BSOD with a windows up-date. 

[Freddy]

a sign of dying headwear

Must take care of my hat then. 

[Data]

LOL Freddy    My bad, thanks for pointing it out. 

[claude2]

DataHopa, Yes, I thought that too, but I really wanted to know why my computer has this symptom, blue screen and crash. Microsoft, reports, overheating, microprocessor, or instability. The blue screen is very difficult, analyzed, microsoft, support, recommends, analyzed, and they are studied, why my computer has this problem. I'm a little scared of the outcome, final.

[claude2]

Here the finding of the technician. I think I have, serious concerns.

Hello,
WhoCrashed "accused" clearly the driver of the graphics card and driver version seems old.
What version of Vista 32 or 64 bit?
What is the model of the PC?
Have you installed a new graphics card (if it is a tower)?
Begin by installing SP1, then SP2 after downloading the file

32-bit
SP1
http://www.microsoft.com/fr-fr/download/details.aspx?id=30
SP2
http://www.microsoft.com/fr-fr/download/details.aspx?id=16468
64-bit
SP1
http://www.microsoft.com/fr-fr/download/details.aspx?id=21299
SP2
http://www.microsoft.com/fr-fr/download/details.aspx?id=17669

[Diesel]

Claude my friend, I am not a computer wizard like most of the folk here, but, even I can identify where your problems lay. You have an old machine my friend, it's bits are worn out, maybe it is time to look for a new machine. 

[Data]

Diesel, I think you might be jumping the gun just a little, Claudes PC is quite old but I think it still has a little bit of life in it.

I get the feeling from Claudes posts that he has a cooling problem, over heating hardware can cause BSOD, its quite common.
 
If it was me I would clean off the CPU heatsink I bet that it’s full of dust and can no longer keep the CPU within safe limits and while I am in side the PC clean up the graphics card for the same reason.

Also dust off them sticks of RAM.

Then if It’s mended and there are no more BSOD, get rid of Vista and move over to Windows 7, its not vital to get rid of Vista but it has become quite an old and clucky OS with hundreds of up-dates, basically Vista is a bit of a mess these days.

[claude2]

Diesel, thank you my friend. I am going to project, making the purchase of a new computer. He is 4 years old, yet it is not very old. But Vista was a big mistake, microsoft. I regret not having taken a Imac, analyzes, Imac's are very good. It is more expensive, but more durable than others. thank you Diesel.

DataHopa, yes you spokes, I do 3 cleanings, card, 1 month. But corners hide behind the map are certainly dirty, I'm a little scared, disassemble the cards, for cleaning. I still expected a little, to switch, to another computer. Following the recommendation of the technician, there's a concern, installation, Sp2, Microsoft recommends installing it, to balance the Ndvia. Yes there is an overheating sometimes, but mainly during the reading of a large program, I hear the fan, computer, cooling, which it launches. This is very bad. I avoid it, usually. Thank you DataHopa.

[Freddy]

In that case maybe you need new fans.  I had that problem once.  I put a replacement case fan in and things got better and quieter.  I am no expert though, but they do wear out after a while.

[claude2]

Freddy, thank you for your reply. The fan runs without bored. But the trouble is overheating, the reading of a large program. Maybe not enough memory Ram, ECCT. Here is an example, computer, powerful, HP. I think, wait a bit, and make the purchase. It is very powerful for 3D, fully equipped for the new format, cloud, and grading higher for 3D. This is a big machine. Here you are.

OS

Windows ® 7 Professional 32
Windows ® 7 Professional 64
Windows ® 7 Home Premium 64
Windows ® 7 Home Basic 64
Windows ® 7 Starter 32
FreeDOS
(Some systems may require a hardware upgrade, purchase new equipment and / or a DVD drive to install Windows 7 and enjoy its features you will find details about this at http://www.microsoft.com / windows/windows-7 /. limitations exist with this operating system. It is not available in some countries and is not compatible with certain CPU. Verify availability.)
processors
Intel ® Core ™ i7-2600 with Intel HD graphics 2000 (3.40 GHz, 8 MB cache, 4 cores)
Intel ® Core ™ i5-3470 with Intel HD graphics 2500 (3.20 GHz, 6 MB cache, 4 cores)
Intel ® Core ™ i5-2400 with Intel HD graphics 2000 (3.10 GHz, 6 MB cache, 4 cores)
Intel ® Core ™ i3-2120 with Intel HD graphics 2000 (3.30 GHz, 3 MB cache, 2 cores)
Intel ® Pentium ® G645 with Intel HD graphics (2.90 GHz, 3 MB cache, 2 cores)
Intel ® Pentium ® G640 with Intel HD graphics (2.80 GHz, 3 MB cache, 2 cores)
Intel ® Celeron ® G540 with Intel HD graphics (2.50 GHz, 2 MB cache, 2 cores)
chipset
Intel ® H61 Express
format
Microtower
memory

[claude2]

(next)

Memory, maximum
8 GB 1600 MHz DDR3 SDRAM
Memory slots
2 DIMM
Slots
1 PCIe x16
3 PCIe x1
1 mini-PCI